[clug-talk] Online (Linux) PC?

[John Jardine]

Canaca reversed is Acanac

On Thu, 2009-05-14 at 18:07 -0600, Dana Harding wrote:
> I have a VPS with canaca.ca, several exchanges with Canaca support and one 
> exchange regarding Acanac's VoIP service.
> Canaca and Acanac are closely related (in fact - the Acanac support ticket 
> system has my original request for the Canaca VPS system in it,  but none of 
> my communication with Canaca support since the original setup).
> 
> For what it's worth, and based on my experience:  stay away.
> 
> My experience(s):
> 
> Acanac:  I asked them about how many simultaneous channels are supported for 
> their VoIP service.
> My original thinking was to run an asterisk test system on a Canaca VPS, 
> which is on the same network as the Acanac VoIP PSTN equipment ( = good 
> quality connection).
> The short answer:  "Maximum 2 channel, it is also prohabited to use this 
> service for termination"
> I explained that termination means to send calls over the PSTN,  and asked 
> for clarification on that point because obviously their service includes the 
> ability to call PSTN endpoints.
> Never received a response, ticket closed.
> 
> Canaca:
> - Took two weeks for some reverse DNS entries to be properly setup.     Not 
> a DNS propagation issue - they couldn't figure out how to make their primary 
> and secondary NS records sync.    Half of the lookups would resolve properly 
> (when their primary NS was asked), and half of them would fail (when their 
> secondary NS was asked).
> - VPS was offline for a good portion of the day in early April with no 
> notification,  explanation "Unfortunately the server is in FSCK mode (File 
> System ChecK) and it will take 1~2 hours to come up."     -  This after it 
> had already been down for at least several hours that I knew about, 
> probably longer before I was aware of it.
> -  extremely sluggish SSH response, http requests timing out,  machine 
> randomly unresponsive beginning mid-December and carrying on for several 
> months.    "Unfortunetly the server which your account "vps####" locates on 
> , is one our newest and busiest servers and sometimes loads over than 
> normal."
> (They did offer to move my account to another server.)
> 
> General issues/observations that I do not have any solid references for:
> - random periods of unavailability (usually very short - 5 to 10 minutes in 
> duration)
> - the assigned IP address has actually been bounced as unroutable during 
> some of these outages
> - a lot of extra 'stuff' running in the standard VPS image,  they are 
> clearly geared for webhosting service with multiple domains.  Disk I/O 
> performance is extremely poor when all of the VPSes hit the disk storage at 
> the same time (the VPS image has the same times for all cronjobs).
> - when I registered my domain through them, and didn't put up any DNS or 
> HTTP servers right away they took the liberty in their nameservers of 
> resolving my domain name to their own homepage.  Which - I just checked 
> now - STILL isn't fixed...   I asked them to correct that when trying to 
> setup reverse DNS entries in November.
> 
> Of course, and as always YMMV.
> 
> IIRC Canaca is running Virtuozzo.  In the future I think, at least for the 
> type of things I want out of a VPS,  I will look for Xen instead of 
> OpenVZ/Virtuozzo.   Harder to oversell, and harder for different VPS 
> instances on the same host to interfere with eachother. 
> 
> 
> _______________________________________________
> clug-talk mailing list
> clug-talk at clug.ca
> http://clug.ca/mailman/listinfo/clug-talk_clug.ca
> Mailing List Guidelines (http://clug.ca/ml_guidelines.php)
> **Please remove these lines when replying